"Lizabeth Wesely-Casella is a pioneer at the intersection of internal communication and workflow and process management."
- Mike Klein, Changing the Terms #WeLeadComms
Organizations We've Served
Blake Davis, Officer, Global Response Management
Global Response Management (GRM) is a military/civilian NGO with internationally distributed teams. They respond to humanitarian crises worldwide and their mission is "to bring emergency pre-hospital care and training to those living in, or displaced from, conflict zones with a focus on underserved areas."
The GRM team was losing staff members at an unsustainable rate due to leadership conflicts, overly complicated workflow, and a culture that was in decline.
L-12 Services reversed the attrition, streamlined workflows, trained staff, and developed policies which created clarity and teamwork. The outcome is, GRM has doubled their donations, increased staff size by 30%, and they are considered one of the top emergency response organizations globally.