BUILD OPERATIONAL EXCELLENCE
"Lizabeth Wesely-Casella is a pioneer at the intersection of internal communications, workflow, and process management."
- Mike Klein, Changing the Terms #WeLeadComms
We Create Clarity From Chaos
TESTIMONIALS
OUR MISSION:
Build internal communications frameworks that drive operational excellence.
Your team is suffering from change fatigue, burnout is apparent, workflow is chaotic, and you don't have the time or staff to dedicate to analyzing and developing solutions.
We develop solutions to overcome resource-depleting internal communications challenges while maximizing your greatest asset - YOUR TEAM.
Our clients have reduced project delivery times by 35%, dropped employee attrition by 72%, and every client has significantly improved employee survey results.
Operational excellence means successful change management, increased engagement and revenue, and improved process efficiency.
We have the experience and the team to help you meet your goals.
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OUR CLIENTS
SERVICES
Operational excellence begins when your team personally invests in the solutions that solve operations challenges.
It's not what we do. It's how we do it.
"Any firm can assess where communication and processes break down. All that takes is analysis.
What makes L-12 Services different is the way we analyze the problem and the innovative solutions we come up with. The keys are collaboration, listening, and empathy. "
~ Lizabeth Wesely-Casella, CEO